Refund Policy Refund and Cancellation:
CANACCESS IMMIGRATION SERVICES will not, under any circumstances, issue refunds for early service withdrawal before 1 year of application submission.
After signing of this Contract, circumstances may arise, thereby leading to a request for refund of the fee, paid to Canaccess Immigration services. Depending on various scenarios, the following conditions will apply to a client request for refund of his/her designate fee.
IF THERE IS ANY POLICY CHANGE OR NOC (NATIONAL OCCUPATION CLASSIFICATION) OR APPLICANT IS NOT ABLE TO FULFILL IELTS REQUIREMENT OR EXPECTED IELTS SCORE OR ANY CHANGE BY CANADA FEDERAL GOVERNMENT OR ANY PROVINCIAL GOVERNMENT ,THERE WOULD BE NO REFUND ON INITIAL RETAINER AGREEMENT AS CANACCESS IMMIGRATION IS NOT ACCOUNTABLE FOR ANY CANADIAN GOVERNMENT FEDERAL OR PROVINCIAL CHANGES.
1. Initial Retainer Agreement Fee is fully Non- Refundable at all.
No Refunds are applicable on ECA fees i.e. WES/ ICAS)of the total amount paid for ECA to the company if the ECA
results are N E G A T I VE
a. Please Note:-CIS does not take any guarantee/surety for applicant’s desired ECA equivalency as ECA authority is solely responsible decision makers on final education credential assessment report.
2. No Refunds are applicable at all for the amount paid to the Company in second stage if applicant getting refusal from CIO/IRCC or any other Embassy or High commission of any country as the final decision makers are IRCC (Immigration, Refugees and Citizenship Canada) or Embassy or High commission of the country applied.
3. If the invitation to apply Express entry programmed is not received within 12 months of lodgment into the pool, we would reapply in the next program year. In case of any unfavorable circumstances generated by government of Canada that restricts the application in the new program cycle and there will be no refund in any circumstances or would provide you an option to apply any other country for which you are eligible with mutual consent.
4. The company is not responsible for any delay caused by third party services such as Courier Services etc., based on external factors like these. Also, clients cannot claim a refund of service charges.
5. Canaccess Immigration Services is not responsible for refund of any fees or other amounts/charges that have been paid to any Assessing Bodies, Immigration Authorities, Embassy/Consulate/High Commission in the event of the applicant not getting approval of visa/immigration, or in case of rejection or non-acceptance of his/her application at any stage by any respective authority.

6. Government Fees is non refundable
In each case, Government fees and other third party fees (Medical, PCC, IELTS, Notarization of documents, Courier charges etc.) is NOT included in the Consultation fee paid to the Canaccess Immigration Services P ltd./ RCIC The third party fee and Government fee is to be borne by the applicant solely.
Authorized

7. In case of rejection by the Immigration and Visa Authorities Canaccess Immigration services (CIS) will refund the applicable amount as per stated in the agreement. The refund will be made within 30 working days after the client submits the Refund Claim Form to Canaccess Immigration services. Client has to enclose a copy of the letter of rejection from the Authority to support the Refund Claim. If a client fails to enclose a copy of the rejection letter or rejection stamp on the client’s passport, CIS will not refund applicable refund amount.
8. The Service Charges by Canaccess Immigration Services (CIS) have no reference to the market charges and are as per the company standards to which the client agreed. Any claims after the registration, like charges being too expensive and such, would not be entertained and the applicant would have no right to contest the same as it was explained and expressed through all the sources of information, and the client has been informed before registering.
9. In case of the visa being rejected on the following grounds no refund will be made.
o If the applicants fails to attend the visa interview.
o If the applicant does not comply with the requirements of the Embassy or the Consulate.
o Failure of medical examination by the client or his or her family members included in the application.
o Failure to provide a genuine Police Clearance Certificate, which is not less than 3 months old.
o Submission of fraudulent documents.
o Prior violation of any immigration or visa law by the client or any of his or her family members included in the application.
o Late submission of any additional documents requested by the consulate at a later stage.
o The client fails to get the required score in IELTS/French to meet the eligibility criteria and as advised by the consultant.
o There would be no refund if the client abandons his/her case within 3 months from the date of registration.
o Non-communication with your Consultant for a period of 3 months shall also be deemed to be abandonment.
10. The application or processing fee paid to visa authorities or any other institution is the liability of the client and is not included in the service charges of CIS. The company will not entertain any claim of refund in case of rejection.
11. It is understood that submission of application for immigration is never generic, routine and/or time bound. The concerned case officer may call for additional documents, as per the changing requirements of the process, and may request for further submission of such additional documents to the concerned immigration authorities. Any request for refund on these grounds will not be entertained.
Note – Completing and submitting the application online for Saskatchewan Immigrant Nominee Program (SINP) does not guarantee that you will receive an Invitation to apply for permanent residence.
Canaccess Immigration Services or RCIC has no control over any unfavorable change in current selection criteria that takes place post signing this agreement. And where after the signing of this agreement, if there is a change in the pass mark, or where there is a retrospective application of any new law on previously filed applications, the Company/RCIC shall not be liable for any unreasonable refund in such a scenario.

12. The client should also understand and accept that no refund or transfer of Canaccess Immigration Services fee to a friend or a relative will be done in the event he or she abandons his/her application or decides to opt out due to any reason during the proceedings after he/she signs-up.
13. The client should also understand and accept that no refund or adjustment of Canaccess Immigration Services fee will be done in the event he or she abandons the original service/process he or she has signed-up for and decides to switch over to another service/process with CIS or opts for immigration to a different country.
14. The client will offer every needed information and papers, such as the English translations, in an agreed form as sought by CIS and the involved Visa Office. It has been fully agreed upon by the said immigration consultancy on the ground of the facts and papers presented by the client. In case the furnished details is discovered to be inaccurate or fake or deficient or incorrect, the offer will not entertained by the concerned Immigration authorities. Moreover, the immigration consultancy takes no responsibility whatsoever for negative impact on the result of the petition and the ensuing rejection on this basis. No refund shall be claimed–either of the consulting charge or the amount paid to the government organizations under such situations.
15. Pursuant to Article 14 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client.

16. Termination
This Agreement may be terminated, upon writing, by the Client, at which time any outstanding fees or Disbursements will be refunded by the CANACCESS IMMIGRATION SERVICES (P) LTD. to the Client/any outstanding fees or Disbursements will be remitted by the Client to the RCIC.
In case of any early termination by the applicant/client whosever in any circumstances no refund is applicable once the initial retainer fees/initial consultation fees/file submission fees is transmitted by any mode of Cash/ UPI/bank transfer or any other mode of payment to the CIS (Canaccess Immigration Services).
Pursuant to Article 14 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client.

IMPORTANT

Under all circumstances, the refund liability of the Canaccess Immigration Services /RCIC will never exceed the amount actually paid to the company/RCIC as consultancy fee. It shall be further subjected to various clauses that are part of this Contract of Engagement Refund liability and will never include any Government Fee or any other expenses incurred by the Applicant towards application processing, Assessment of Academic /professional credentials, Training or language test expenses, translation of documents, passport preparation, any other documents, any other expenses incurred in relation to visa application and process there to Refund Clause will not be applicable if case is transferred from one program to another due to any Circumstances
In any circumstances whatsoever the company Canaccess Immigration services P ltd will not be responsible for any refunds to any applicant at all depending on the terms and conditions in contract. In case if any refund is applicable and is approved, the refund procedure would take 45 working days from the date of approval of the refund initiation.
Note:- The refund amount under any circumstances applicable would be calculated on principal amount only without any interest and would not include the government taxes as are applicable on the said date.